Gliederung des Textes: Process modeling with Event-Driven Process Chains (EPCs) and BPMN Business Process Diagrams (BPDs) 1 Introduction 1.1 Preliminary Remarks 1.2 List of Abbreviations 1.3 Structure of This Work 2 Business Processes and Process Modeling 2.1 Definition 2.2 Properties and Components 2.3 Objectives of Process Modeling 2.4 Challenges for Process Modeling 3 Fundamentals of Event-Driven Process Chains 3.1 Introduction 3.2 Elements 3.3 Functions 3.4 Events 3.5 Organizational Units 3.6 Information Objects 3.7 Control Flow 3.8 Operators 3.9 Temporal Dimension 3.10 Design of EPC Diagrams 4 Basic Patterns 4.1 Possible Arrangements 4.2 Event Connections with Triggering Events 4.3 Event connector with generated events 4.4 Function Connections with Triggering Events 4.5 Function connector with generated events 4.6 Semantic meaning 5 EPC - An Commented Example 5.1 Inquiry examination, Part 1 5.2 Inquiry examination, Part 2 5.3 Inquiry examination, Part 3 5.4 Inquiry examination, Part 4 5.5 Instances 6 The Rule Set for Creating EPCs 6.1 Syntax Rules 6.2 Recommendations on Pragmatics 6.3 Design Rules 7 Business processes in the BPMN 7.1 Definition 7.2 Process Types in BPMN 7.3 Diagram Types 7.4 Grouping of Elements 7.5 Tokens 8 BPMN - Introductory examples 8.1 The First Business Process Diagram 8.2 Now with Data 8.3 Actors - Performers of Activities 8.4 A Public Business Process 8.5 Collaboration 9 BPMN - Process steps 9.1 Activities 9.2 Tasks 9.3 Subprocesses 10 BPMN - Information and its processing 10.1 Data and information 10.2 Associations 10.3 Data in the business process 11 BPMN - Events 11.1 Concept 11.2 Differentiation 12 BPMN - Control Flow, Sequence Flow 12.1 Introduction 12.2 Flows 13 BPMN - Gateways 13.1 Basics 13.2 Exclusive gateway - data-based 13.3 Exclusive gateway - event-based 13.4 Parallel Gateway 13.5 Parallel gateway - event-based 13.6 Inclusive Gateway 13.7 Complex Gateway 13.8 Control flow through compensation 14 References